Privacy Policy

At zanebo.eu, we value your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, and share your information when you visit or make a purchase on our website.

How We Use Your Information

We primarily use your Order Information to complete any orders you place on the Site, which includes processing your payments, shipping your items, and sending you order confirmations and invoices. We also use your Order Information to:

• Communicate with you about your orders;
• Monitor orders for fraud or risk;
• Send you marketing or promotional content related to our products or services, based on your preferences.

We use your Device Information to detect and prevent potential fraud, especially using your IP address. It also helps us improve and enhance the Site by analyzing how visitors engage with it and to assess the effectiveness of our marketing efforts.

Sharing Your Information

We may share your Personal Information with trusted third-party partners who assist us in running our website and managing operations. For example, we use Google Analytics to track how customers use our website. 

Additionally, we may disclose your personal information to comply with legal obligations, respond to law enforcement requests, or protect our rights.

Information We Collect

When you access our website, we automatically gather certain details about your device. This includes data like your browser type, IP address, time zone, and cookie information that is stored on your device. As you navigate through the website, we also collect information about the specific pages or products you view, how you arrived at the website, and how you engage with it. This data is referred to as “Device Information.”

We collect this information through several technologies, such as:

• Cookies: Small data files that are saved on your device, often with a unique identifier. You can learn more about cookies and how to disable them by visiting All About Cookies.
• Log Files: These track your activities on the website, such as your IP address, browser type, internet service provider, and the time you accessed our site.
• Web Beacons, Tags, and Pixels: These are electronic tools that record your website interactions.

In addition to Device Information, when you make a purchase or attempt to purchase something from the Site, we collect specific details like your name, billing address, shipping address, payment details (e.g., credit card number), email address, and phone number. This is known as “Order Information.”

For the purpose of this policy, “Personal Information” refers to both Device and Order Information.

Advertising Based on Your Behavior

As described earlier, we use your data to deliver advertisements and marketing communications that are more relevant to you on those platforms

• Facebook
• Google
• X
• Bing
• TikTok

To opt out of some advertising services, you can visit the Digital Advertising Alliance’s opt-out portal here.

Do Not Track Signals

Please note that we do not modify our data collection practices in response to Do Not Track signals sent by your browser.

Your Rights

If you’re based in the European Union, you have the right to request access to the personal data we hold about you. You can also ask us to update, correct, or delete this information. To exercise these rights, please contact us using the details below.

If you’re in the European Economic Area (EEA), we process your information as necessary to fulfill contracts (e.g., for order processing) or based on our legitimate business interests. Additionally, please be aware that your data may be transferred outside the EEA, including to countries such as Canada and the United States.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

Data Retention

We will retain your Order Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless you ask us to delete it earlier.

How to Contact Us

If you have any questions about this Privacy Policy or wish to file a complaint, please reach out to us at support@zanebo.eu.