{"id":7120,"date":"2025-02-24T05:13:46","date_gmt":"2025-02-24T05:13:46","guid":{"rendered":"https:\/\/zanebo.eu\/?page_id=7120"},"modified":"2025-02-27T11:16:06","modified_gmt":"2025-02-27T11:16:06","slug":"return-refund-shipping","status":"publish","type":"page","link":"https:\/\/zanebo.eu\/cz\/return-refund-shipping\/","title":{"rendered":"Vr\u00e1cen\u00ed, reklamace a doprava"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"7120\" class=\"elementor elementor-7120\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1fb476e elementor-hidden-desktop elementor-hidden-tablet e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"1fb476e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-72e62f6 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" data-id=\"72e62f6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-12e632f e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" data-id=\"12e632f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-002616c elementor-widget elementor-widget-image\" data-id=\"002616c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/zanebo.eu\/wp-content\/uploads\/2024\/12\/delivery_icon.svg\" class=\"attachment-large size-large wp-image-1100\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79cb1ed elementor-widget elementor-widget-heading\" data-id=\"79cb1ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\"> EXPRESN\u00cd doru\u010den\u00ed<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5099e05 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" data-id=\"5099e05\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-97843f7 elementor-widget elementor-widget-image\" data-id=\"97843f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/zanebo.eu\/wp-content\/uploads\/2024\/12\/COD_icon.svg\" class=\"attachment-large size-large wp-image-1104\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09be1b9 elementor-widget elementor-widget-heading\" data-id=\"09be1b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\"> Platba na dob\u00edrku<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-00bb653 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" data-id=\"00bb653\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fcaa37e elementor-widget elementor-widget-image\" data-id=\"fcaa37e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/zanebo.eu\/wp-content\/uploads\/2025\/05\/download-1.svg\" class=\"attachment-full size-full wp-image-1189\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bc6d16 elementor-widget elementor-widget-heading\" data-id=\"4bc6d16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">\u010cesk\u00fd sklad<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c33fa4f deco e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"c33fa4f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d9beccc e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" data-id=\"d9beccc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c35fe3b e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" data-id=\"c35fe3b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-dd82138 e-con-full elementor-hidden-mobile e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" data-id=\"dd82138\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-afeed36 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" data-id=\"afeed36\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4579c26 elementor-widget elementor-widget-image\" data-id=\"4579c26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/zanebo.eu\/wp-content\/uploads\/2024\/12\/delivery_icon.svg\" class=\"attachment-large size-large wp-image-1100\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffecde2 elementor-widget elementor-widget-heading\" data-id=\"ffecde2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\"> EXPRESN\u00cd doru\u010den\u00ed<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0181d77 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" data-id=\"0181d77\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e1523a3 elementor-widget elementor-widget-image\" data-id=\"e1523a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/zanebo.eu\/wp-content\/uploads\/2024\/12\/COD_icon.svg\" class=\"attachment-large size-large wp-image-1104\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff8e463 elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"ff8e463\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\"> Platba na dob\u00edrku<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4fdc78a e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" data-id=\"4fdc78a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc8490f elementor-widget elementor-widget-image\" data-id=\"cc8490f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/zanebo.eu\/wp-content\/uploads\/2025\/05\/download-1.svg\" class=\"attachment-full size-full wp-image-1189\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23cf774 elementor-widget elementor-widget-heading\" data-id=\"23cf774\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">\u010cesk\u00fd sklad<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dd33b6 elementor-widget elementor-widget-heading\" data-id=\"2dd33b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Return Policy<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12363cb elementor-widget elementor-widget-text-editor\" data-id=\"12363cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 3 []\">Refund Policy<\/p>\n<p>Order Cancellations If you need to cancel your order, you may do so before the item has been shipped or produced. Upon successful cancellation, a full refund will be issued. However, once the product has been dispatched, cancellation is no longer possible.<\/p>\n<p>Returns Policy We accept returns on all eligible products within 14 days of delivery. To qualify for a return, the item must be unused, undamaged, and in its original packaging. Proof of purchase is required for all returns. Please do not send returns directly to the manufacturer.<\/p>\n<p>Return Shipping Costs Customers are responsible for covering the shipping costs of any returned items. No restocking fees will be charged for returned products.<\/p>\n<p>Refund Process Once we receive and inspect your return, we will notify you via email regarding the status of your refund. If approved, the refund will be processed and credited back to your original payment method within a few business days.<\/p>\n<p>Delayed or Missing Refunds If your refund has not yet been received, we recommend the following steps:<\/p>\n<ul data-spread=\"false\">\n<li>\n<p>Check your bank account again.<\/p>\n<\/li>\n<li>\n<p>Contact your credit card provider, as processing times may vary.<\/p>\n<\/li>\n<li>\n<p>Reach out to your bank to confirm the status of the transaction. If you have taken these steps and still have not received your refund, please contact us at <a>support@zanebo.com<\/a>.<\/p>\n<\/li>\n<\/ul>\n<div>\n<p data-pm-slice=\"1 1 []\">Return Address: Zanebo d.o.o. Lanisce 42a, Skofljica 1291, Slovenia<\/p>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>EXPRESS Delivery Cash on delivery Slovak warehouse EXPRESS Delivery Cash on delivery Slovak warehouse Return Policy Refund Policy Order Cancellations If you need to cancel your order, you may do so before the item has been shipped or produced. Upon successful cancellation, a full refund will be issued. However, once the product has been dispatched, cancellation is no longer possible. Returns Policy We accept returns on all eligible products within 14 days of delivery. To qualify for a return, the item must be unused, undamaged, and in its original packaging. Proof of purchase is required for all returns. Please do not send returns directly to the manufacturer. Return Shipping Costs Customers are responsible for covering the shipping costs of any returned items. No restocking fees will be charged for returned products. Refund Process Once we receive and inspect your return, we will notify you via email regarding the status of your refund. If approved, the refund will be processed and credited back to your original payment method within a few business days. Delayed or Missing Refunds If your refund has not yet been received, we recommend the following steps: Check your bank account again. Contact your credit card provider, as processing times may vary. Reach out to your bank to confirm the status of the transaction. If you have taken these steps and still have not received your refund, please contact us at support@zanebo.com. Return Address: Zanebo d.o.o. Lanisce 42a, Skofljica 1291, Slovenia<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-7120","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/zanebo.eu\/cz\/wp-json\/wp\/v2\/pages\/7120","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zanebo.eu\/cz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zanebo.eu\/cz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zanebo.eu\/cz\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/zanebo.eu\/cz\/wp-json\/wp\/v2\/comments?post=7120"}],"version-history":[{"count":0,"href":"https:\/\/zanebo.eu\/cz\/wp-json\/wp\/v2\/pages\/7120\/revisions"}],"wp:attachment":[{"href":"https:\/\/zanebo.eu\/cz\/wp-json\/wp\/v2\/media?parent=7120"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}